Mediation webinars

Webinars: the best way to see what we have to offer

Our mediation webinar is your opportunity to learn about a different aspect of mediation each month. We like to focus on a variety of topics - past webinars have included presentations on how mediation works and how to become a mediator (both of which are still available to view in the archive below), while also looking at how mediation can help specific sectors, such as healthcare, universities and the private sector.

Everyone is welcome to attend our webinars. While some of them touch on the psychology behind interpersonal conflict and mediation, we won’t bamboozle you with science! The content is delivered in a very accessible and engaging way and we always make sure there’s sufficient time at the end for any questions you may have.

Find out more and register for a webinar by clicking the buttons below, or click here to keep up-to-date about future webinars as we add them. If there’s a topic you’d like us to cover in a future webinar, get in touch.

We look forward to welcoming you to the next webinar!

Meet Dr Mike

Our CEO, Dr Mike Talbot, delivers our monthly webinars. Find out more about Mike's experience and background here.

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Upcoming webinars

Mediating Customer Complaints
18 January 2019, 12:00

Most customer complaints can be resolved at an early stage, with both sides simply talking things through. Mediation can be used to resolve particularly entrenched complaints.

Becoming a Workplace Mediator
15 February 2019, 12:00

A comprehensive webinar on becoming a professional workplace mediator, building your reputation, growing your experience and establishing credibility.

Mediation in Multinational Organisations
15 March 2019, 12:00

Workplace disputes can often be exacerbated when colleagues have diverse ethnic or cultural backgrounds. Discover how mediation can address these types of misunderstandings.

Mediation for the Emergency Services
12 April 2019, 12:00

High-pressure environments can make workplace disputes more common, and more difficult to resolve in a private and pre-formal way. This webinar focuses on the benefits of mediation.

Family Mediation Online Showcase
05 April 2019, 12:00

Join us for this online showcase: your chance to see a simulated family dispute and how mediation is used to prevent a young person becoming homeless.

Pre-recorded webinars

Preventing Homelessness with Mediation
Recorded: 14 December 2018

The Homelessness Reduction Act requires local authorities to provide services to people at risk of homelessness. How can mediation help?

Workplace Bullying: A Better Solution
Recorded: 23 November 2018

Dr Mike Talbot presents this webinar aimed at resolving bullying and harassment issues through mediation.

Team Facilitation
Recorded: 05 October 2018

Teams sometimes need additional support to make them more effective. Find out how mediation skills can facilitate these improvements to your teams.

Mediation in Higher Education
Recorded: 07 September 2018

Interpersonal conflicts between students, including issues relating to their accommodation, and between university staff can often be resolved through mediation.

Neighbourhood Mediation
Recorded: 06 July 2018

Mediation provides an opportunity for neighbours and tenants to communicate better, understand one another’s concerns, and jointly come up with ideas for how to end their dispute.

Mediating Salary Disputes
Recorded: 18 May 2018

Pay gaps and perceived unfairness surrounding salary can be difficult issues to resolve. Workplace mediation can be an excellent way to address disputes that arise around issues relating to pay.

Becoming a Workplace Mediator
Recorded: 06 June 2018

A comprehensive webinar on becoming a professional workplace mediator, building your reputation, growing your experience and establishing credibility.

Social Media in Workplace Conflict
Recorded: 09 March 2018

Services such as Facebook and Twitter are part of many peoples’ everyday lives. When people are in conflict, they can be misused.

When Workplace Romances Go Wrong!
Recorded: 16 February 2018

Intimate relationships between co-workers can have negative consequences, both for those involved and the rest of the team.

Medical and Health Mediation
Recorded: 15 December 2017

Aimed at those working in the NHS, and similar organisations, this insightful webinar will look at how mediation can resolve conflicts involving patients, carers, families and health professionals.

Commercial Mediation
Recorded: 17 November 2017

Join our CEO, Dr Mike Talbot, as he discusses the complexities and advantages of using mediation to resolve commercial disputes.

How Mediation Works
Recorded: 20 October 2017

‘How Mediation Works’ really lifts the lid on mediation, based on the pioneering work of our founder and CEO, Dr. Mike Talbot.

Becoming a Mediator
Recorded: 12 May 2017

A comprehensive webinar on becoming a professional mediator.

"It’s clear why they are the market leaders!" Sharon Bramwell, Commissioning Officer,
Nottingham City Council
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Looking for an in-house course?

We can offer mediation courses in-house and train your entire team at a time and place convenient for you.

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Scheduled public courses

With a number of courses scheduled at venues across the country, our public courses are perfect for individuals looking to train as a mediator.

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Got a question?

We’re a friendly bunch and we’re always happy to answer any questions you may have about mediation training and the options available.

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