Mediation Refresher Day

The Mediation Refresher Day has been designed to help you get back on track.

We want to offer you a reminder about what you have learned on your training, to give you a chance to practise on a simulated case and to share experiences of any cases that you have been lucky enough to complete.

We encourage people to contribute to the agenda, by inviting you to say what you would like to see during the day. In addition to the topics chosen by you, we make sure to include a slot for the revision of the step-by-step mediation model, a chance for everyone to get some practice on a simulated case and to get some individual feedback from our trainers.

A very valuable part of the day is to hear of your experiences of cases that you have worked on since training. This gives us a chance to do some live case supervision: an extremely valuable form of ongoing learning for mediators.

  • Mediation and recent legislative changes
  • Working with a co-mediator
  • Skills revision (especially reframing!)
  • Record-keeping and confidentiality
  • Conflicts of interest when performing multiple roles
  • Dealing with resistance to mediation
  • Anyone who has undertaken accredited mediation training
  • Experienced Qualified freelance mediators
  • Human resources professionals who have trained in mediation
  • Those whose professional roles require that they occasionally draw on their mediation skills

We are pleased to be able to offer you a 10% discount if...

  • Early bird discount - The course you are booking on is more than 90 days away
  • Charity discount - You are representing a registered charity
  • Three learner discount - You are booking three or more learners

Only one discount is allowed per booking.


7th February 2018

At a glance

  • 1 -day course
  • Hosted at Fenchurch Street, London
  • £395 + VAT
  • CPD Hours:
  • 6 - Solicitors Regulation Authority
Book now

0800 772 0778

"It was very timely. Helps to remind of things I may have forgotten since the training." Olive Abraham, Mediator, Peabody Housing Group
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About the venue

etc.venues Fenchurch Street is a conference & training venue in a superb City of London location. It provides state of the art facilities and that is the reason why we have chosen this venue to hold our accredited mediation training courses.

You’ll find the venue right next door to Fenchurch Street Station, in the heart of the financial, banking and insurance district and just a short walk from Tower Hill, Bank, Monument and Aldgate stations, as well as Tower Gateway for the DLR.

Delegates will enjoy a spacious and modern training facility, fully equipped with the latest AV technology and full catering facilities. Fenchurch Street has 16 flexible rooms perfect for conferences meetings, exhibitions and events, all on one floor with easy access to the onsite restaurant and luxurious lounge. Super fast free WiFi throughout the venue as well as all rooms fitted with high spec projectors and screens.

Situated in the heart of the City of London, Fenchurch Street is conveniently located next door to Fenchurch St Station and within touching distance of a number of world famous London landmarks.

8 Fenchurch Place


0203 735 2700

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How to get there

8 Fenchurch Place is situated right next door to Fenchurch Street station. Exit the station via Exit 1 which can be found at the end of Platforms 1-4. When using Exit 1 simply turn right out of the station, the main entrance to etc.venues 8 Fenchurch St is through the large white arch.

If you exit Fenchurch St via Exits 2 & 3, you will need to turn right upon exiting the stations and onto Coopers Row*, from here follow the directions as outlined below for the exiting the Undeground.

Tower Gateway Station is approximately 7 minutes walk At the station exit, cross over the Minories and follow signs to Tower Hill underground station (100 metres away). Just before the underground station entrance, turn left down the steps. At the bottom of the steps, turn right, up a slope with steps at the end. At the top of the steps, turn right and walk towards the underground station exit (25 metres up on the right hand side). Follow the directions from * above.

8 Fenchurch Place is served by many bus routes including the 35, 47, 48 and 149.

District or Circle Lines to Tower Hill Station. Tower Hill is approximately 5 minutes walk.

From either Eastbound or Westbound platforms, follow the Way Out signs saying Fenchurch Street and Tower Gateway DLR. Go up the steps and into the station ticket area. Turn right out of the station and onto Coopers Row*. Follow Coopers Row for 250 metres (you’ll see a large stone railway bridge ahead of you) and at the end of the road, just after the bridge, turn left onto Crutched Friars. Carry on down Crutched Friars for 250 metres and then turn right into New London Street. Walk along this street for 50 metres and up some steps. 8 Fenchurch Place is located to the left of the main Fenchurch Street station entrance.

Book your place now!

Or call us on 0800 772 0778

Scheduled dates for this course

Venue details
London-Fenchurch Street

8 Fenchurch Place

    2nd November 201810% Early bird discount available