Short mediation courses

Build better dialogue and strengthen working relationships

In addition to our accredited interpersonal and commercial mediation qualifications, we also offer a range of short courses, designed to provide your team with core mediation skills for them to integrate into their HR or team management roles.

They can also serve as an ideal introduction to mediation, giving delegates a taster of what they would experience on one of our accredited programmes.

All our in-house mediation courses can be tailored to your exact requirements in order to fit your organisation’s culture, sector, and any other specific aspects that make your scenario unique.

To arrange a no-obligation quotation, send us a message.

Practical Workplace Mediation Skills

2-day course

This course specifically addresses the need of groups who wish to train in mediation, but who do not need to gain formal recognition as qualified mediators. The programme is especially popular with those wishing to incorporate structured interpersonal mediation skills into their existing roles.

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Understanding Mediation

1-day course

‘Understanding Mediation’ is ideal for groups and organisations who want to discover more about mediation, or for those who may be considering training further in the subject. This course is particularly suited to the needs of those with little or no experience of mediation.

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Bullying and Harassment Briefing

1-day course

Bullying and harassment are now known to be major causes of absenteeism, poor morale, and stress-related illness. This course aims to develop your delegates’ awareness of bullying and harassment in the workplace, and to increase their ability to identify and to respond to the signs of bullying and harassment.

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The Manager as a Mediator Masterclass

1-day course

In today’s workplace, different people’s behaviours, different working styles, or differences in expectations can all give rise to protracted and difficult disagreements. Rumbling conflict, personality clashes and factionalism can quickly develop, leading to grievances and other complaints against the organisation.

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Conflict Resolution Skills

1-day course

Dealing with conflict puts a drain on your organisations’ resources. Formal process is often time-consuming and ultimately unsatisfactory, while unresolved conflict can quickly worsen if left unaddressed. This course offers a practical grounding in the skills and knowledge required to resolve conflict.

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Confident Conversations

1-day course

this one-day courses teaches learners how to plan, initiate, and manage a more positive discussion about any sensitive topic: helping you stay in control of both sides of the interaction and ensuring that you can set and achieve your objective for the conversation.

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Mediation Skills for Homelessness Prevention

2-day course

This course has been designed for organisations looking to prevent homelessness caused by breakdowns in family or tenancy relationships. The programme is especially popular with housing professionals with local authorities with responsibility for implementing the Homelessness Reduction Act 2018.

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Commercial Mediation Skills

2-day course

As with Practical Mediation Skills, this course is designed for those who want to learn mediation skills without the qualification, but this version of the course focuses on commercial mediation – financial and contractual disputes that could otherwise end up in court – rather than interpersonal.

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Mediation Skills for Housing Professionals

2-day course

This two-day course is intended for anyone working in housing associations and local authorities whose role involves repairing or improving relationships in a neighbourhood setting, addressing interpersonal conflict at an early and informal level through mediation.

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Complaints Courses

Various options available

Mediation is now widely used as an essential tool for handling complaints better. We specialise in this increasingly popular type of mediation training, and have some innovative courses to offer, including one- and two- days courses, as well as our accredited qualification.

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Speak to one of our experts about which option would be best for you.

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0800 772 0778

Download our brochure

Our workplace mediation training brochure includes information on our most popular courses, including our accredited qualifications.

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What our clients say

Don’t just take our word for it! Read some of our testimonials from our many clients from a wide range of business sectors.

Read our testimonials
Interested in a proposal?

We’re always happy to prepare a quote for your training needs and provide all the options you need to make an informed decision.

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