Mediation training for
universities and colleges
Train in using mediation to address disputes in education settings.
Our work with many of the UK’s universities over the last eighteen years has given us a keen insight into how conflict develops in the academic setting, and how it can best be resolved. We have assembled a suite of courses to train you in dispute resolution: anything from a ½-day to four days, and from a brief introduction up to a fully accredited mediator qualification.
Below you can find four specialised courses for training in how to resolve workplace disputes within universities. We also offer specialist training in how to use mediation and conciliation for resolving complaints in universities, plus a specific programme for addressing bullying and harassment. If none of this quite fits the bill, then do get in touch with our team and we can put something else together for you.
Some of the universities we’ve worked with…
Putting mediation to work.
Thinking of using workplace mediation to resolve workplace disputes? This starter package is great for people managers, HR professionals, and all levels of staff.
Our one-day package will give you a clear understanding of mediation.
Practical Mediation Skills
Build skills and confidence on using mediation.
If you want your group to gain competence and confidence in using some key workplace mediation skills, but without having to qualify as mediators, this would be the best package. This would be suitable for management, HR and staff of any level with line management responsibilities. If, at the conclusion of this course, you decide to go and to qualify some in-house mediators, you can use the two-day skills as a credit towards a full qualification
A two-day Mediation Skills course giving you the tools to mediate disputes.
Interpersonal Mediation Practitioner’s Certificate
Qualify your own group of in-house mediators
Are you ready to qualify some internal mediators? You may have existing staff who are working in mediation, who would benefit from having an accredited qualification, or you may be ready to set up your own internal mediation service from scratch. This is one of our most popular packages for universities.
The four-day intensive programme qualifies you to become accredited mediators.
Next steps courses
Refresh people’s skills and get them back in the saddle.
Our popular one-day refresher package is taken up by university services who are already using a group of in-house mediators
The one-day event, run by a practising mediator, refreshes your mediation skills and includes:
“Really useful course. Clear instructions, excellent suggestions and alternate views. Really helpful feedback. I have lots of opportunities to offer mediation to my customer base.”Katie Buck, HR Business Partnerread more testimonials
University of Cambridge