Commercial Mediation Practitioner’s Certificate

Qualify as a certified mediator in our highly-regarded, 40-hour professional training programme. The course is nationally accredited by Ofqual, the Solicitors Regulation Authority and the Chartered Institute of Arbitrators.

As a certified mediator you are qualified to work with all types of commercial, civil, financial and business disputes. The course is highly participative, allowing you to develop your mediation skills through a number of exercises, lectures, group discussions, dispute simulations and case studies. If you want to train as a group, either with your associates or within your organisation, we can come and deliver an in-house course for you at a significantly reduced cost.


  • Mediation compared to other means of dispute resolution
  • Where mediation can and cannot be applied
  • How to prepare for, conduct and conclude mediation cases using the 6-step model of commercial mediation
  • The role of representatives throughout mediation Confidentiality and disclosure
  • Negotiation and communication skills Psychological issues in dispute resolution
  • Dealing with pitfalls and opportunities in mediation
  • Producing workable agreements in mediation
  • Accountants, Solicitors & Barristers
  • Company Directors, Business Owners & Sole Traders
  • HR Professionals
  • Chartered Surveyors & Civil Engineers
  • Anyone wishing to start a career as a mediator

At a glance

  • 6-day course
  • Gain accredited mediator status
  • Externally accredited Level Four course
  • CPD Hours:
  • 26 - Solicitors Regulation Authority
  • 36 - Civil Mediation Council
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Just some of the organisations we’ve trained:

"Excellent course. Excellent tutor. Has opened up a new avenue of opportunity." Chris Vincent Bennett, Heathside Consultancy
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Browse our scheduled courses

We have a number of mediation courses scheduled throughout the year at venues across the country.

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