Commercial Mediation Conversion Course

Expand on your previously learned mediation skills with a different type of mediation – Commercial Mediation.

The aim of the training is to provide you with the highest quality externally accredited training on the market, building upon the skills you learned on the Interpersonal Mediation Practitioner’s Certificate course to provide you with the knowledge and skills you need to start practising as a commercial mediator and gain the Commercial Mediation Practitioner’s Certificate.

The course runs over three full days and will be delivered by one of our practising mediators. The training offered by UK Mediation has become recognised as the benchmark standard for people wishing to mediate a range of disputes. The course is delivered by way of lecture, exercises, demonstration and by mediating simulated dispute cases. As part of the course you are given the opportunity to mediate in at least one complete mediation case. There may also be opportunity to take the role of a disputant and of a disputant’s representative in order to gain experience.

Build on your existing skills and widen your opportunities by becoming a certified mediator for commercial disputes.


At the conclusion of this course, you will be able to:
  • Understand and work with the differences between commercial and interpersonal mediation
  • Apply the 6-step model of commercial mediation to a wide range of commercial dispute cases
  • Manage the ‘shuttle’ process of commercial mediation
  • Work with parties’ legal advisors & representatives in separate and joint sessions
  • Keeping parties engaged in the commercial mediation process, addressing resistance and impasse
  • Draw up Memoranda of Agreement at the conclusion of the process
  • The differences between commercial and interpersonal mediation
  • The contrasting roles of a commercial mediator and an interpersonal mediator
  • The 6-step model of commercial mediation and how to apply it to a wide range of cases
  • How to manage the ‘shuttle’ process
  • How to work with parties’ legal advisers and representatives
  • Keeping parties engaged in the process
  • Knowing when to terminate the mediation
  • How to draft mediation agreements
All of our trainers are practising commercial mediators, qualified and highly experienced in adult education. We use a range of methods to deliver the course, including:
  • DVD material showing a live commercial dispute, and illustrating how people behave when they are in conflict
  • Lecture and discussion
  • Group exercises
  • Small-group activities
  • Practice sessions with simulated commercial case material
  • Real-life case studies
The course is the only one in the UK to be assessed at level four on the Qualifications and Credit Framework of Ofqual, the regulator of examinations. We aim to support all learners to meet the standard required by the external accrediting body, thereby achieving a 100% pass rate. Anyone who does not meet the standard first time is provided with academic support and is allowed a re-submission so that they can go on to meet the course requirements.
  • Anyone who has completed an externally accredited course in family, neighbourhood, or workplace mediation
  • Barristers and Solicitors
  • Complaints Managers
  • Auditors, Tax Specialists and Accountants
  • Civil Engineers and Surveyors
  • HR Professionals
  • Those wishing to become an “ADR entity” in the context of the EU ADR directive

We are pleased to be able to offer you a 10% discount if...

  • Early bird discount - The course you are booking on is more than 90 days away (indicated below)
  • Charity discount - You are representing a registered charity
  • Three learner discount - You are booking three or more learners

Only one discount is allowed per booking.

At a glance

  • 3 -day course
  • £1,475 + VAT
  • Gain accredited mediator status
  • 6 points at level 4 on the QCF
  • CPD Hours:
  • 13 - Solicitors Regulation Authority
Book now

0800 772 0778

Scheduled dates for this course

Venue details
London

Fenchurch Street

    19th - 21st March 201810% Early bird discount available
"Excellent at transforming interpersonal mediation skills into commercial mediation practice." Simon Richards, Mediator, Vectis Mediation
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Would in-house be better?

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