Short in-house courses

Our courses

Confident Conversations

Plan, manage, and conduct challenging conversations more confidently and competently

1-day course
Find out more
Mediation Skills for Housing Professionals

This two-day course is intended for anyone working in housing associations and local authorities, whose role involves repairing or improving relationships in a neighbourhood setting. It equips you to be able to address interpersonal conflict at an early and informal level, ensuring that situations do not escalate to the point of requiring formal intervention. The course provides the time required …

2-day course
Find out more
Mediation Skills for Homelessness Prevention

This course has been designed for organisations looking to prevent homelessness caused by breakdowns in family or tenancy relationships. The programme is especially popular with housing professionals with local authorities with responsibility for implementing the Homelessness Reduction Act 2018.

2-day course
Find out more
Commercial Mediation Skills

This course specifically addresses the need of groups who wish to train in commercial mediation, but who do not need to gain formal recognition as qualified mediators.

2-day course
Find out more
Practical Mediation Skills

This course specifically addresses the need of groups who wish to train in mediation, but who do not need to gain formal recognition as qualified mediators.

2-day course
Find out more
Bullying and Harassment Briefing

This course shows you how to recognise and act upon the signs of unwanted behaviours in the workplace.

1-day course
Find out more
The Manager as a Mediator Masterclass

This Masterclass course equips managers with the skills to resolve workplace disputes.

1-day course
Find out more
Conflict Resolution Skills

Conflict Resolution Skills allows your group to learn how to resolve conflict more quickly and more effectively. This course is taught in one day by a practising mediator at your chosen venue.

1-day course
Find out more
Understanding Mediation

Understand and apply some of the key concepts in mediation.

1-day course
Find out more
Accredited Courses

Our accredited mediation training courses lead to Certified Mediator status and sit on Ofqual’s Regulated Qualifications Framework (RQF).

Find out more
"A well-run and informative course which gave an opportunity to both reflect on my own communication skills, as well as an opportunity for practical planning" Sandra Shaw, Manager, Royal Surrey County Hospital
read more testimonials
Scheduled public courses

With a number of courses scheduled across the country through the year, public courses are ideal for individuals looking to train as a mediator.

Find out more
Attend a webinar

Register for our next webinar for your chance to find out more about mediation. Or browse our webinar back catalogue.

Find out more
Got a question?

We’re a friendly bunch and we’re always happy to answer any questions you may have about mediation training and the options available.

Find out more