Establishing the facts, informing your decisions
Workplace grievances, disciplinary cases, and employment tribunals: three of the most challenging areas for any organisation’s HR department to face.
Handle these matters poorly, or fail to show that you have followed your own procedures fully, and it could cost your organisation at the Employment Tribunal. Investigations are often required to show that your organisation has done all it can to resolve matters locally, that the facts of the case have been fully and properly established, and that your procedures have been followed correctly.
Your own managers and HR practitioners won’t necessarily have received the specific training, nor had the experience they would need, to conduct a proper investigation. Growing numbers of organisations are now appointing an independent, external investigator: someone with the required expertise and experience, who can offer a level of neutrality that may be difficult for an internal investigator to show.
UK Mediation’s independent investigation service begins with a free scoping meeting, at which we agree the aims of the investigation, a realistic timescale, and a fixed price. Leave it with us, and your risk is minimised, plus you get to show that your decisions have been properly informed by the independently determined facts of the case.
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