Mediation for your organisation

Is unresolved conflict holding up your organisation? We’ve got the answer.

A collaborative organisation is a productive organisation. As long as people are communicating well, helping each other out, and pulling in the same direction, then the job gets done and everybody wins.

From time to time, however, conflicts can arise that seem to go beyond an everyday level of give and take. Personality clashes, miscommunication, differing values and reactions to organisational change, can all lead to disputes. Productivity and morale suffer, factions arise, the dispute becomes entrenched, and ultimately formal processes and employment claims can quickly result.

Mediation works very well as a means of nipping conflict in the bud. Our specially trained and highly experienced mediators can get people talking and finding a resolution to their conflict before it becomes a problem to your organisation. And even if they have had to endure a grievance or investigation, mediation also gives people an opportunity to get their relationship back on track after going through formal processes.

We have eighteen years’ experience of applying our own unique approach to the widest range of disputes: with individuals and teams, around disputes as well as complaints, and with all manner of interpersonal and commercial matters. Let us support your organisation to reduce the cost of conflict.

Workplace mediation

Conflict in the workplace is common. Most of the time things can be sorted out with a chat, but when they can’t, they can soon take a turn for the worse: communication breaks down, other people get drawn in, and soon it can become a significant problem for your organisation. Read more

Team facilitation

Most teams and groups work well together most of the time, but it is rare to find any team or group that works well together all of the time. A lot of teams and groups will occasionally need some extra support. Indications that teams are not working well together include a higher than usual turnover of staff, increased levels of sickness or absence, poor (or a lack of) decisions being made, and a reduced throughput of work. Read more

Complaints mediation

It is fair to say that we all know what standard of service or quality of goods we would find satisfactory or acceptable. And if we do feel dissatisfied with a service or with a product that we have bought, most of us might well complain. Read more

Commercial mediation

Commercial disputes are usually about money, property, goods, and services: financial and contractual matters that could otherwise end up in court. Maybe you have delivered a service or sold or provided something and not been paid, or perhaps you have paid for something that didn’t turn out to be what you expected. Read more

Independent investigations

Workplace grievances, disciplinary cases, and employment tribunals: three of the most challenging areas for any organisation’s HR department to face. Handle these matters poorly, or fail to show that you have followed your own procedures fully, and it could cost your organisation at the Employment Tribunal. Read more

Tenancy mediation

Are you in dispute with one of your tenants? Or maybe two or more of your tenants are in dispute with each other, making things difficult for you? Mediation is a quick, cost effective and private method of resolving all of these kinds of disputes and more, saving you from the delay and costs of court or other formal action. Read more

“The mediator was personable and friendly and managed to successfully keep the discussion on track.”Carolyn Hollins, Allergan Limited.

How we arrange a mediation

We’ve been doing this a long time and, over the years, we’ve developed a finely tuned process that ensures things get off to the best start, everyone understands the process and the positive outcome that everyone is hoping for is more likely to come to fruition.

Clearly every situation is different, and one of the reasons we are so successful is our bespoke, flexible and tailored approach to all types of mediation; however, this overriding structure works well.

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    Contact us

    Get in touch to speak to one of our friendly advisors. Tell us more about your dispute, and let us know how we can help.

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    Referral form

    We will then send you a referral form. Here you can give us the details of the parties involved

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    Referrer liason

    We then liaise with you to confirm the time and date for a mediation. This is at the location of your choice.

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    The mediation

    You attend the scheduled mediation. It will most likely last the whole day, so make sure you have cleared your schedule.

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    We then report back to you with a mediation summary. This details what happened and what needs to be done moving forward.

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    Check up

    We then check back in with you after 4 weeks to see how everybody is since the mediation and to ensure that everything is running smoothly.

Request a free consultation

Sit down with one of our mediation experts to discuss your situation over a coffee. We can prepare a bespoke proposal, tailored to address your precise requirements.

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Attend a free mediation webinar

Register for our next free webinar hosted by Dr. Mike Talbot for your chance to find out more about a range of subjects within mediation and ask any questions you may have.

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Need a little help?

Still not sure of the best option for you? No problem! Speak to one of our mediation experts on 0800 772 0778, request a call-back or you can click on the box below…

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