Undoubtedly one of the best courses I have ever been on.

Sally King
HR Manager
Boots PLC

Really useful course. Clear instructions, excellent suggestions and alternate views. Really helpful feedback. I have lots of opportunities to offer mediation to my customer base.

Katie Buck
HR Business Partner
University of Cambridge

Extremely positive learning environment. Trainer ensured that all roleplay sessions were geared to the needs of the participants and relevant.

Sharon Rice
Family Group Conference Coordinator
Surrey County Council

Found doing the role plays invaluable... a good learning opportunity.

Emily Lockhart
HR Advisor
Sport England

Great stuff! The course was very supportive with clear instructions.

Mark Silvey
Peninsula Business Services

I liked the way the trainer took a situation and made everyone think about it from a different point of view, with the outcome having a stronger message in an appropriate language and setting.

Claire Ozdag
Assistant Director

Brilliant! Really enjoyed it and learnt loads. Great atmosphere created by the trainer.

Nicole Watkins
Head of HR
Informa PLC

I have enjoyed it immensely and feel that I have enhanced existing skills and developed some new ones.

Kyle Stewart
Depot Manager
East Midlands Trains

I found the course intense but extremely satisfying - I have learnt so much, about the process and myself. The trainer was superb! Incredibly professional, knowledgeable and supportive. Thank you so much!

Teresa Watson
Neighbourhood Manager
Tendring District Council

I found the encouragement of the trainer vital and the roleplay useful to see and feel how the process can go. I can see my training being useful and there are a number of opportunities for me to use it. I have enjoyed this course and felt the trainer was excellent.

Ellie O’Neill
Case Worker
YMCA Cornwall

Very good – Learned a lot about myself and how I deal with situations.

Suzanne Armitage
Senior Secretary
Univeristy of Durham

It has been a great experience, I have learned so much about myself and the role of a mediator.

Rachel Brown
Resident Mediator
Derwent Living

Demystifying how to do group mediation - because we have all run scared of it in the past.

Debbie Evans
Police Mediator
Hampshire Police

An introduction to mediation - highlighting the difference between mediation and enforcement, showing that disputants can come up with their own solutions, the training has been very relevant, eye opening and informative.

Amanda Durber
Housing Team Leader
Staffordshire Housing Association

Everything was clearly explained and presented. Very enjoyable!

Mel Priestley
HR Management
BMW (UK) Ltd

Brilliant trainer. Loved her style and approach. Good feedback given.

Diane Nicholson

This was an excellent day. Well facilitated and provided lots of informatin and opportunities to discuss issues.

Noreen Sinclair
Associate Professor
London South Bank University

This was the best and most intensive course I have been on for a long time. The flow and variety of training materials was excellent and kept my attention. The sessions were helped by the trainer's huge wealth of knowledge and experience as he could give actual examples.

Felicity Ashworth
Consultant Obstetrician and Gynaecologist
Buckinghamshire Healthcare NHS Trust

I found learning the skills for mediation useful. I work in human resources so mediation is very relevant.

Chantelle Miller
Employee Relations Manager
Natural History Museum

Extremely interesting course. I have learnt an enormous amount, not only about mediation, but good insight into human traits and behaviours.

Martine King
Deputy Local Service Manager
Sanctuary Supported Living

I haven't had training on this before, but I consider it essential for people management.

Colin Hobbs
Her Majesty's Government Communications Centre

Brilliant course. Enjoyed it and feel it has prepared me for future cases within our organisation.

Amy Flynn
HR Advisor
Leicester County Council

I have seen a clear difference in the way I approach the disputes I deal with as part of my work as a lawyer. I have used the skills in my professional dealings and have seen excellent results achieved in terms of settling employment disputes. I can highly recommend the UK Mediation course to any professionals who want to develop this important commercial skill.

Fiona Young
Amber Law, Gibraltar

A huge learning curve, excellent course.

Sandra Taylor
HR Consultant
Derbyshire County Council

Quite simply the best course I have ever attended, and I have attended many.

Rachael Duff
Practice Manager
The Chestnuts Surgery

The course was thorough, the theory was useful and practicing mediation was excellent. It has been very relevant in respect of teaching me the required skills to practice mediation and it has given me confidence to be a mediator.

Lydia Antoni
PA and Personnel Manager
Woodhouse College

It was a great experience, can't think of anything that would improve the experience. Roleplay helped us get a feel of what mediation entails in practice with the excellent support of our tutor. Overall it has been an excellent and fulfilling experience. Thank You.

Amanda Ryan
Managing Director/Insurance
Peninsula Underwriting Ltd

To be placed in a situation as a mediator made the learning experience very real, it gives you insight as to what a real life mediation looks and feels like.

Lorraine McAndrew
In-House Lawyer
McAndrews Utilities Ltd

Very good, I can't wait to get started! I will use the skills throughout the rest of my role at work.

Jane Thrale
Manager Registry Administration
John Lewis

A very intense four days, but it was evident why. I feel proud by all I've achieved, and the trainer was fab. Venue was lovely - so was food!

Victoria Graves
HR Manager
ENS Group

Hoping it will make a really big difference to my practise and confidence.

Juliet Le Breuilly
Family Liaison Sister
Great Ormond Street Hospital

Thanks for this really transparent way of teaching. We were pushed gently to understand our responsibilities in a wonderful process.

Gwenaël Rosec
HR Business Partner
Credit Agricole

Very positive and enlightening.... Fabulous trainer. Thank you!

Sarah Merry
Employment Consultant
Croner Group

Really useful course providing insight into mediation and guidance for me as a line manager handling disputes at a local level as a facilitator.

Jacqueline Hudson
Lab Manager
University of Leeds

I felt the course was excellent. The trainer was excellent in her approach, teaching and guidance. I feel I have learned a lot and really developed my skills moving forward.

Chris Howard
University of Derby

I was always interested in mediation and wondered how it worked. The process whilst on paper looked complicated, once explained looked less daunting.

Claire Howard
Senior Moat Foundation Officer
Moat Housing Association

Excellent, worth every minute.

Angela Paradise
Head of Corporate Services
Southend NHS University Trust

I had high expectations, but the quality of training overwhelmingly blew them out of the water. The staff at UK Mediation were exceptionally friendly and helpful throughout.

Duane Stott
Managing Director
Working Team Ltd

The mix of practical work was great and getting a good understanding of how to use the mediation skills. I can see me using these skills in my work.

Fiona Bradley
Area Development Manager
Vine HR

The course has been a fantastic, very informative and pleasant experience. The trainer style helped me to understand really well what was being taught. This has been one of the best training courses I have ever been on.

Florence Balogun
Neighbourhood Manager
Family Mosaic

The course is extremely well delivered and very relevant.

Daniel Golding
Royal Gibraltar Police

Each day was a good amount of listening and interaction and you had plenty of time to practice. The trainer was very engaging and made the course really interesting.

Anna Meintjes
Customer Services Team Leader

We’ve trained and resolved conflicts for some of the UK’s biggest brands…

Industry recognition

As well as great feedback from our customers, we also have a number of accreditations to give you added peace of mind.

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About UK Mediation

Discover more about UK Mediation, our approach to conflict resolution, our history and what we have to offer.

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Got a question?

Do you have a question about our training options, mediation services or maybe a general question about mediation – we’re always happy to talk.

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