Testimonials
 Everything was clearly explained and presented. Very enjoyable!Mel Priestley  Really enjoyed the course - I learnt a lot. The role play was particularly useful as I couldn't get this elsewhere. There was a lot covered, but I wouldn't want to lose any of it.Kate Servant  Excellent course supported by trainer knowledge and use of role plays.Dan Goulding  Great level of detail. Personable approach and constructive, directional feedback.Sharon Russell  A very intense four days, but it was evident why. I feel proud by all I've achieved, and the trainer was fab. Venue was lovely - so was food!Victoria Graves  An excellent learning environment. The trainer was evidently a highly experienced and passionate facilitator.Colette McGinn  This was an excellent day. Well facilitated and provided lots of information and opportunities to discuss issues.Noreen Sinclair  Very impressed with teaching style. The trainer really got me thinking. Thoroughly enjoyed it and learned a lot!Darren Smith  Great stuff! The course was very supportive with clear instructions.Mark Silvey  Very positive and enlightening.... Fabulous trainer. Thank you!Sarah Merry  Really useful course providing insight into mediation and guidance for me as a line manager handling disputes at a local level as a facilitator.Jacqueline Hudson  I felt the course was excellent. The trainer was excellent in her approach, teaching and guidance. I feel I have learned a lot and really developed my skills moving forward.Chris Howard  I was always interested in mediation and wondered how it worked. The process whilst on paper looked complicated, once explained looked less daunting.Claire Howard  Excellent, worth every minute.Angela Paradise  I had high expectations, but the quality of training overwhelmingly blew them out of the water. The staff at UK Mediation were exceptionally friendly and helpful throughout.Duane Stott  The mix of practical work was great and getting a good understanding of how to use the mediation skills. I can see me using these skills in my work.Fiona Bradley  The course has been a fantastic, very informative and pleasant experience. The trainer style helped me to understand really well what was being taught. This has been one of the best training courses I have ever been on.Florence Balogun  The course is extremely well delivered and very relevant.Daniel Golding Each day was a good amount of listening and interaction and you had plenty of time to practice. The trainer was very engaging and made the course really interesting.Anna Meintjes |
 Very good, I can't wait to get started! I will use the skills throughout the rest of my role at work.Jane Thrale  Very insightful two days with lots of practical role play.Olena Cresswell  Really useful course. Clear instructions, excellent suggestions and alternate views. Really helpful feedback. I have lots of opportunities to offer mediation to my customer base.Katie Buck  The course was in-depth, which has given me the confidence to practise mediation.Martin Gwillim  Very productive and we got good guidance on how to help push our service forward, which has been a challenge for some time. It was good to have independent guidance.Helen Hillier  Loved the opportunity to ask questions and the trainer encouraged opinion and point of view from the group - found this very valuable. Really didn't want to do the role play - however, the atmosphere made it really useful and I really enjoyed it.Mark Naylor  Found doing the role plays invaluable... a good learning opportunity.Emily Lockhart  Thanks for this really transparent way of teaching. We were pushed gently to understand our responsibilities in a wonderful process.Gwenaël Rosec  The four days were overwhelming, emotional, and hard work, but thoroughly worth it. I left feeling energised and hopeful about my future work within the mediation service.Claire Howard  I liked the way the trainer took a situation and made everyone think about it from a different point of view, with the outcome having a stronger message in an appropriate language and setting.Claire Ozdag  Brilliant! Really enjoyed it and learnt loads. Great atmosphere created by the trainer.Nicole Watkins  I have enjoyed it immensely and feel that I have enhanced existing skills and developed some new ones.Kyle Stewart  I found the course intense but extremely satisfying - I have learnt so much, about the process and myself. The trainer was superb! Incredibly professional, knowledgeable and supportive. Thank you so much!Teresa Watson  I found the encouragement of the trainer vital and the roleplay useful to see and feel how the process can go. I can see my training being useful and there are a number of opportunities for me to use it. I have enjoyed this course and felt the trainer was excellent.Ellie O’Neill  Very good – Learned a lot about myself and how I deal with situations.Suzanne Armitage  It has been a great experience, I have learned so much about myself and the role of a mediator.Rachel Brown  Demystifying how to do group mediation - because we have all run scared of it in the past.Debbie Evans  An introduction to mediation - highlighting the difference between mediation and enforcement, showing that disputants can come up with their own solutions, the training has been very relevant, eye opening and informative.Amanda Durber |
 A superb course, which exceeded my expectations. The pace of learning was perfect and I feel like the learning outcomes are now embedded in my practice.Reneé McCulloch  Excellent trainer. Incredibly knowledgeable.Rachel Mahoney  Very well-paced course. The role play enabled me to put the theory into practice, which was fun and an excellent way for me to learn. A very patient and articulate instructor with examples that enabled learning to be more efficient and effective.Shelley Smith  Brilliant trainer. Loved her style and approach. Good feedback given.Diane Nicholson  Very enjoyable. The trainer had a huge amount of knowledge so we could ask a lot of questions! It was good to have the opportunity to practice the skills with the role playing scenario.Eleanor Green  Extremely positive learning environment. Trainer ensured that all roleplay sessions were geared to the needs of the participants and relevant.Sharon Rice  This was the best and most intensive course I have been on for a long time. The flow and variety of training materials was excellent and kept my attention. The sessions were helped by the trainer's huge wealth of knowledge and experience as he could give actual examples.Felicity Ashworth  This course was amazing! A brilliant tutor who created a deep learning structure. To get the learning outcomes in 4 days is incredible.Andrew White  I found learning the skills for mediation useful. I work in human resources so mediation is very relevant.Chantelle Miller  Extremely interesting course. I have learnt an enormous amount, not only about mediation, but good insight into human traits and behaviours.Martine King  I haven't had training on this before, but I consider it essential for people management.Colin Hobbs  Brilliant course. Enjoyed it and feel it has prepared me for future cases within our organisation.Amy Flynn  I have seen a clear difference in the way I approach the disputes I deal with as part of my work as a lawyer. I have used the skills in my professional dealings and have seen excellent results achieved in terms of settling employment disputes. I can highly recommend the UK Mediation course to any professionals who want to develop this important commercial skill.Fiona Young  A huge learning curve, excellent course.Sandra Taylor  Quite simply the best course I have ever attended, and I have attended many.Rachael Duff  The course was thorough, the theory was useful and practicing mediation was excellent. It has been very relevant in respect of teaching me the required skills to practice mediation and it has given me confidence to be a mediator.Lydia Antoni  It was a great experience, can't think of anything that would improve the experience. Roleplay helped us get a feel of what mediation entails in practice with the excellent support of our tutor. Overall it has been an excellent and fulfilling experience. Thank You.Amanda Ryan  To be placed in a situation as a mediator made the learning experience very real, it gives you insight as to what a real life mediation looks and feels like.Lorraine McAndrew |
We’ve trained and resolved conflicts for some of the UK’s biggest brands…
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As well as great feedback from our customers, we also have a number of accreditations to give you added peace of mind.
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About UK Mediation
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