Workplace grievances, disciplinary cases, and harassment claims can be some of the most difficult workplace matters for an organisation to manage. When formal investigatory processes have to be carried out, people’s working relationships are pushed to the limit, everybody involved is seen as taking one side or another, and levels of mutual trust can reach an all-time low.
We hope that you rarely have to handle such situations. However, when you do, you may well find that the services of an independent investigator may prove indispensible. An investigator’s role in such cases is:
Because most organisations only rarely need to use an independent investigator, we have a number of steps in place to help you to ensure that an investigation will be appropriate and timely, and that the scope of the investigation will be suitable for your needs.
In the first instance, we would invite you to call or contact us for an initial, no obligation conversation about your own situation. At this stage we will appoint one of our independent investigators. If, after the initial conversation, you decide that an independent investigation is likely to meet your need, the appointed investigator will then offer to meet with you face-to-face for a scoping meeting, which usually takes up to half a day. This can be held at your own premises or, if you prefer, at our Head Quarters Derbyshire or at our London branch.
The scoping meeting will lead to the production of a scoping document, laying out exactly what work is to be done, over what period, and at what cost. This meeting is offered free of charge as a way of helping you to decide how best to proceed. There is no obligation to use any our services after this meeting, and no fee is payable should you decide not to take it forward. If you do decide to proceed, however, you can be assured that our investigator will have:
We would hope that our carefully designed processes, our expert investigators, and our extensive experience in this field will all come together to help you to make the best decisions that you can about some of the most difficult situations you may ever have to manage.