Understanding Mediation
This one day programme was created for groups or organisations who wish to use mediation within the workplace, or those considering fully accredited mediation training. Understanding Mediation has been fully revised due to recent changes in employment legislation and offers a key grounding in some of the major concepts surrounding dispute resolution.
During this course you will:
• Understand each stage of the mediation model
• Learn how to maintain confidentiality and impartiality
• How to fit mediation in with your policies and procedures
• See a typical scenario where mediation can be applied
By offering Understanding Mediation as an in-house event, we are able to customise the course to your organisation and industry sector.
Contact us for further information or to make a booking.
... the mediation specialists
