Developing Mediation Skills

Once you understand what mediation is and when it can be applied as a means of conflict resolution, you may wish to take your learning to the next level. The next stage is to develop your mediation and conflict resolution skills, by undertaking one of the following courses, all of which are designed to outline frameworks on how to effectively address disputes.

Not only do we provide accredited mediation training, but we deliver a range of courses specifically designed to equip you with managing work place conflict and other interpersonal disputes that can arise. These courses are perfect for managers, HR personnel and individuals wanting to employ mediation as a secondary function within their current role.

Understanding Mediation: This one day course provides an excellent grounding in mediation, talking you through the process.

Conflict Resolution Skills: This will help you develop the practical skills required to resolve conflict more constructively, allowing you to develop confidence and competence in addressing conflict.

Mediation Skills: Is ideal for those wishing to find out how to mediate other people’s disputes, but who do not need accreditation or a recognised qualification.